1. J D Moore

    After completing a 1600 mile trip (without disconnecting the fiver) I discovered one of the "pins" that the jaws pivot on had slipped down and the jaw was only supported by the lower half of the "pin". This was caused by a broken, upper E retaining ring.

    Had the pin fallen completely out of position this would have been a catastrophic failure.

    The hitch has 7 years of use and had towed 6,000+ miles.

    Jim
     
    J D Moore , Sep 16, 2006
    #1
  2. litespeed

    Do you got a picture of that?



    I would like to see it.
     
    litespeed , Sep 16, 2006
    #2
  3. J D Moore

    No, didn't occur to me.

    Jim
     
    J D Moore , Sep 16, 2006
    #3
  4. CPG

    Let Reese know of this problem. Certanly they would pay attention fast.

    Either Reese owns Draw-Tite or vice versa. This summer I saw an exact duplicate of my Draw-Tite 16K Signature Series with a Reese name on it. Am curious who owns whom. ?
     
  5. surfbeetle

    I had a similar problem, I had the c clip on the release lever pop off due to a worn flat bar in the hitch. At first the rv shop simple turned the flat piece over. That worked for a short while, then I had them fabricate an entire new piece. I guess the important thing is we all need to remember to do frequent inspections on the hitch components for safety's sake.
     
    surfbeetle , Sep 16, 2006
    #5
  6. J D Moore

    Does anybody know how to contact Reese. Googled & got www.reeseprod.com but unable to find contact numbers. Tried an e-mail within the follow-up on your order without success.

    Correction to towed miles it is 62,000+. I must have had a senior moment when I proofread & missed the typo.

    Jim
     
    Last edited: Sep 17, 2006
    J D Moore , Sep 17, 2006
    #6
  7. CPG

    JDMoore,



    Try this.

    Reese-Hitches.com is owned & operated by (hitchfinder.com)

    Phone 817-607-7300

    Hope this finds help. Email them as above.



    Chuck
     
    Last edited: Sep 17, 2006
  8. TowPro



    reese is owned by

    Cequent Towing Products

    47774 Anchor Ct. W.

    Plymouth, MI 48170

    US

    there phone number is (734) 656-0300

    Cequent also owns draw-tite.





    Hithfinder.com is owned by

    etrailer.com Trailer Hitch Center

    3707 Veterans Memorial Parkway

    ST CHARLES, MO 63303

    US

    they are a company that just sells hitches, I don't think they are owned or operated by Cequent



    All this information was obtained by looking up the domains on the internet using "whois", then I got Cequent's phone number on yahoo.com yellow pages.

    I know Cequent's phone number is correct because I have called it several times searching out a wire harness for my 06 that had fuses in it. I ended up making my own.
     
    TowPro , Sep 17, 2006
    #8
  9. J D Moore

    TowPro et al,

    Your information is correct.

    I had tracked down Reese to Cequent Towing Products (who also own Drawtite) @ 800 428 7303 and spoke with tech. support John who stated there was no recall and to his knowledge no others have had such a problem. We discussed proper inspection & lubrication (white lithium grease or motor oil). He is sending 4 Klip Rings to me.

    Thanks everyone for your input.

    Jim
     
    J D Moore , Sep 19, 2006
    #9
  10. TowPro

    No, thank you! I need to check my clips. that is the one you see in the recessed hole looking down at the top of the shoe?
     
    TowPro , Sep 19, 2006
    #10
  11. J D Moore

    Yes.

    I subsequently received a reply from e-mail to hitchfinder.com to contact Reese

    @ reese. prod.com as well as reply from Cequent customer service (800-632-3290) to contact tech support @ 888-521-0510 option 2

    I am saving all these contact numbers for future use, if necessary.

    Jim
     
    J D Moore , Sep 19, 2006
    #11
  12. litespeed

    Jim,



    This reminds me (that is why I asked for the pic)...



    Pics may help in the event of a claim (before removal).



    I have a Husky 24K. I had a similar problem. Except that my pin had fallen completely out. Luckily when I noticed that it was gone, I was not pulling anything. I replaced the factory pins with some of the same type only the clip is square and not round.



    It seems like the round ones wore out in a hurry. These are holding up a heck of a lot longer. Can't remember where in the heck I got them.



    The shank on the square type is a lot bigger too (more robust).



    I check all of these things before every pull now.



    Good thing you found it!



    AJ
     
    litespeed , Sep 19, 2006
    #12
  13. CPG

    Yikes,this is scarry. Gotta keep checking. Maybe an update for this situation.



    Chuck
     
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