1. cricha TDR MEMBER

    like to get a shop manual for my truck, 2017 3500 megacab 4x4 6.7, but all i see on the TA site are the owners manuals. i understand that the manuals are on thumb drives now. whats available, and where do you get them? THANKS!!
     
    cricha , Sep 9, 2023
    #1
  2. Topzide TDR MEMBER

    Topzide , Sep 9, 2023
    #2
  3. JLandry TDR MEMBER

    I have an account on Chrysler TechAuthority (now accessed through the new Mopar Technical Service Portal). I guess I'm a dummy, but I just don't see shop manuals anywhere. Can someone please explain to me exactly WHERE to find them?

    I've followed every link and don't see a SHOP manual anywhere. Owners manuals - yes. Tech training courses - yes. Tech training guides - yes. Tools - yes. T-shirts - yes. Shop manuals - NO!

    Thanks,

    John L.

    TechAuthority.jpg #ad
     
    JLandry , Sep 9, 2023
    #3
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  4. Timd32 TDR MEMBER

    I see some CD's online for 2017's, but would really try to figure out what's on them before purchasing so your not buying the service schedule on when to change the oil! Make sure it's a real product.

    I thought it was subscription based only now, 3 day, 1 month, 1 year for the online manual access. IDK really, but I also don't see them.

    While I have an account I don't have a subscription.

    Mitchell, AllData and some others have a similar deal, it's not as detailed I feel but it covers alot, and is $40 a year for 1 vehicle on their DIY programs.

    The $40 a year is not a bad deal, I think you can demo it as well to see what you get with those.

    The full blown AllData is $200 a month. I have 38 vehicles so I have the monthly deal that covers the bulk of all makes and models. It handy for when we have to install high end dash cams and the sort. But it's limited information at times.

    We struggle to get some things figured out, they all have support requests and a forum for folks to discuss issues. But it does not replace the formal "Tech Authority" kinda of stuff. It's just too much info anymore.

    What mine does not cover is all the collision stuff, which I don't have a use for but it would be nice to have access at times to see how all these panels and the sort come off and on, and how to adjust them all. I can't warrant that added cost and who knows if it really contains stuff I really need. Like a full breakdown of say a mirror or something.
     
    Timd32 , Sep 9, 2023
    #4
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  5. Topzide TDR MEMBER

    It says that after login, there is a Tech Authority icon on the left that you click. Haven't setup an account to know for sure. That would kinda sucks that you're not able to get a copy of a manual to have when in the garage. Others have said to get a short subscription, paper and ink! Start printing!
     
    Last edited: Sep 10, 2023
    Topzide , Sep 10, 2023
    #5
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  6. cricha TDR MEMBER

    I've been trying unsuccessfully to register on the site. I can get all the way through the registration, and then it says to click on a "captcha" box. I dont see that anywhere. I'm trying to get a copy of the factory SHOP manual for my 2017 3500. any help is appreciated. THANKS!!
     
    cricha , Jan 17, 2024
    #6
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  7. BarryG TDR MEMBER

    for my 2017 I was able to get a cd version of the service manual at that time I think I bought it through all data or tech authority It was not as complete as my 2 volume paper manual that I had for my 2001. The 2017 was missing the wiring info. Cant remember if the wiring was available or not or if it was and just crazy priced. The service manual cd at that time was just over 100 iirc. However I cant find it online now. Though i did see a few come up that were on ebay.
     
    BarryG , Jan 17, 2024
    #7
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  8. Timd32 TDR MEMBER

    Try a different browser, sometimes it's browser specific, for example if using edge, try Chrome, if using Chrome try Firefox.......

    I did get this message on my phone when I visited the site just now.

    Screenshot_20240117_145747_Chrome.jpg #ad
     
    Timd32 , Jan 17, 2024
    #8
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  9. cricha TDR MEMBER

    Thanks Tim, I'm trying to register at mopartsp.com, but not having any luck. tried the different browser, no success there either.
     
    cricha , Jan 17, 2024
    #9
    Diesel85 likes this.
  10. Timd32 TDR MEMBER

    Never fun for sure these systems are all overly complicated at times.
     
    Timd32 , Jan 17, 2024
    #10
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